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Memorable Moments

Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

Google
5.0/5
Mar 22, 2024
Google Grand Pacific Resorts
Trip of a lifetime for my family.. AMAZING 👏
Grand Pacific Resorts replied on Mar 25, 2024:
Ruth, we are so glad to hear that you and your family had an amazing trip! It was a pleasure to have you as our guests and we hope to see you again soon for more memorable adventures. Thank you for choosing us for your trip of a lifetime!
Google
1.0/5
Mar 17, 2024
Google Grand Pacific Resorts
There was no place to plug in our electric vehicle except for a small 110 volt outlet where they park golf carts near the circle Drive of the lobby. But the manager on duty on March 10th 2024 refused to let me plug in for a couple of hours. While we were eating dinner this evening. I had to drive 10 minutes away in charge at a grocery store. We were paying for seven condos, all on my tab, and the manager still refused to let me plug in. In. It's shocking that on an island that is powered 80% with renewables has no place to plug in an electric vehicle. No thanks, I don't want to call because we left the facility and we were quite unhappy with the fact that you have no EV charging options.
Grand Pacific Resorts replied on Mar 11, 2024:
Hi Troy, we’re disappointed to hear of the negative experience you had at our location. We strive for 100% satisfaction and we regret to find out that this was not the case. If you are willing, please contact us at (877) 344-0688 so we can understand your situation better in order to try and turn your experience around. Thank you, and we look forward to hearing from you.
Google
5.0/5
Mar 16, 2024
Google Grand Pacific Resorts
Amazing views, and so many things to do along with a trail that goes all the way down time the beach with amazing snorkeling, I hope to stay here again!!
Grand Pacific Resorts replied on Mar 18, 2024:
Hi Ryder, thank you so much for the positive review. We hope to see you again soon, have a great day!
Google
5.0/5
Mar 16, 2024
Google Grand Pacific Resorts
Beautiful property! Well maintained! And the staff is wonderful! Hope to return!
Grand Pacific Resorts replied on Mar 18, 2024:
Hi Greg, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
4.0/5
Mar 12, 2024
Google Grand Pacific Resorts
The golf cart transportation is timely. Can't turn off fan Needs a microwave .
Google
5.0/5
Mar 11, 2024
Google Grand Pacific Resorts
Hanalei Bay Resort is the BEST location in Princeville!! The staff are super friendly and helpful. I highly recommend this property for all - couples, families, and groups. It has it everything you need and then some!
Grand Pacific Resorts replied on Mar 15, 2024:
Hi Paula, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
4.0/5
Mar 10, 2024
Google Grand Pacific Resorts
Buenas vacaciones!!!
Google
5.0/5
Mar 6, 2024
Google Grand Pacific Resorts
Truely amazing place. Views, beach, and location are breathtaking.
Grand Pacific Resorts replied on Mar 8, 2024:
Hi Lewis, thank you so much for the positive review. We hope you have a great day!
Google
5.0/5
Mar 5, 2024
Google Grand Pacific Resorts
Been coming here for 22 years. Love this place!!
Grand Pacific Resorts replied on Mar 8, 2024:
Thank you so much for the positive review. We hope you have a great day!
Google
4.0/5
Mar 3, 2024
Google Grand Pacific Resorts
Grounds maintenance remains outstanding. We do our orchids trail walk and are impressed how healthy they are. Beach is in good shape. Nice to have the music of the bar down by 9. Staff is very competent and efficient. Do appreciate them.
Grand Pacific Resorts replied on Mar 5, 2024:
Hi Michael, thank you so much for the positive review and kind comments regarding our staff. We hope you have a great day!
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